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CQI, Inc.

Mailing address:
132 Kemble Street
Roxbury, MA 02119

Street address:
98 Magazine Street
Roxbury, MA 02119

Tel: (617) 427-0505,
Toll Free: (866) 895-4400
Fax: (617) 445-5846

info@cqi-mass.org



  • A consumer-run research and evaluation organization.
  • Well-honed expertise in collecting data, from consumers and family members in the community, that is generally very difficult to obtain.
  • Consumer interviewers are highly trained to conduct face-to-face interviews and focus groups, and as consumers, are best able to establish a strong rapport with those being interviewed. (Personal interviews are especially important for people who are disenfranchised and have not historically been encouraged to think critically and /or creatively about their care.)
  • Leading nationwide expertise with regard to mental health community-based participatory action research (as co-founders of the Boston Community Academic Mental Health Partnership ).
  • Comprehensive understanding of the Massachusetts public mental health system, having collected data on services since 1999, and a concomitant awareness of community resources and legal regulations. As such, we are able to make both geographic and temporal comparisons.
  • We fight STIGMA by demonstrating that mental health consumers can carry out responsibilities with creativity. The executive director and a large majority of staff all have experience with mental illness.