CQI is staffed primarily by consumers and family members of consumers.We also have a pool of consultants who work with us on a regular basis.

Jonathan Delman, JD, MPH, DSc (cand.) ExecutiveDirector, jdelman@cqi-mass.org

Melissa Goodman, BA, Director of Operations,mgoodman@cqi-mass.org

P Stewart Lanier, Director of Administration and Finance

Mary Sharon Kaminiski, BA, Research Associate, mskaminski@cqi-mass.org
 
Ryan Borg, MPH, Research Coordinator 

Jonathan Delman is the founding executive directorof CQI. Mr. Delman is widely considered a national expert on behavioral health participatoryaction research, consumer directed survey research and quality management. He consultswith SAMHSA, the Commonwealth of Massachusetts, M-POWER, and several universitieson these topics, and is a featured speaker on these topics at national conferences.Of note, he has been co-chair of the President's New Freedom Commission work groupon quality measures and information technology for acute care. In addition, he isa co-investigator for the newly funded grant from NIMH to Boston University Schoolof Public Health to develop the Boston Mental Health Community-Academic Partnership.

Mr. Delman, who lives with bipolar disorder, received a BA in economicsfrom Tufts University, a law degree from the University of Pennsylvania, and a Mastersof Science in Public Health from Boston University. He is currently a Doctoral candidatein Health Services Research at the Boston University School of Public Health. Hehas received several awards, including a Robert Wood Johnson Community HealthLeader award, 1 of 10 annually.

Melissa Goodman is the Director of Operations forConsumer Quality Initiatives, Inc. Ms. Goodman has had extensive personal and professionalexperience with the mental health system, both as a family member of a mental healthconsumer and in her work as a mental health counselor with children and adults.Ms. Goodman worked as a mental health counselor for adolescents, and as a MentorSupervisor at Dare Family Services, working with children of all ages who were inneed of specialized foster care services.  Ms. Goodman graduated withher BA in psychology from Lehigh University.

Ms. Goodman joined CQI in 2002 as Director of Operations and has been involved withvarious projects in the organization. She has lead much of CQI's child/adolescentwork, including Family Stabilization Team, Coordinated Family Focused Care,and Enhanced  Outpaitent Program evaluations, which CQI conducted for MBHP.These programs provide services/supports for families who have children with severeemotional disturbances, in an attempt to keep the child in the community.In addition, Ms. Goodman contributes to CQI's work conducting consumer satisfactionsurveys for MBHP and DMH.